Privacy Policy

Privacy Policy
 
Last Updated: September 8th 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bewitchy.com (the "Site"). We are committed to protecting your privacy and handling your data in an open and transparent manner.
 
1. Information We Collect
 
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
We also collect personal information when you create an account, sign up for our newsletter, or fill out a contact form.
 
2. How We Use Your Information
 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you.

• Screen our orders for potential risk or fraud.

• Provide information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
 
3. Sharing Your Personal Information
 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use:

• Wix to power our online store. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.

• Third-Party Apps: We may use third-party applications ("apps") that are integrated with our Wix website to provide services such as customer support, marketing, or advanced analytics. These apps may also collect and process your personal information in accordance with their own privacy policies.

• Australia Post / Sendle to manage shipping.

• Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 
4. Your Rights
 
Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Correction/Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.

• Right to Object: You have the right to object to our processing of your personal data.

• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you are an Australian resident, you have the right to access and correct the personal information we hold about you. If you are a European resident, you have the right to access, rectify, or erase personal data, object to its processing, and request data portability. If you are a California resident, you have specific rights under the CCPA, including the right to know what personal information is collected about you and to opt-out of the sale of your personal information (we do not sell your data).
To exercise any of these rights, please contact us using the contact details below.
 
5. Data Retention
 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
 
6. Security of Your Information
 
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We use a secure server for all transactions, and all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and is then encrypted into our payment gateway provider’s database.
 
7. Changes to Our Privacy Policy
 
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date.
 
8. Contact Us
 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@bewitchy.com.