At BeWitchy we prefer all clients to pre-book online.
This can be done via www.bewitchy.com and click BOOK ONLINE.
If you are a new client, please choose those listings. It is all pretty straight forward.
Repeat clients, receive their services cheaper. Everyone becomes a repeat client, as soon as they have had at least 1 booking with us.
Please never choose the repeat clients listings, unless you are a repeat client. If you do this, you will be asked to pay the difference.
Fill in the prompts, details, and pay your booking fees.
Generally we don't do on the day walk-ins (this is very rare) but do sometimes take URGENT services in lieu for any client who already has a booking and wishes to be placed on the waitlist.
Our online booking system, allows us the pleasure of knowing clients have read all our terms, conditions, disclaimers etc and have agreed to them.
You may book in store, but please do so, accepting you will not get an on the day walk-in and will be required to sign a contract. PLEASE DO NOT come in store with the intention of attempting to push or hope for a service on the day. WE DO NOT especially if you are a NEW CLIENT.
"Oh it wasn't mean to be then!" has no relevance to us or how we conduct our business.
Thank you for understanding.
YOU MUST pre-book online for a day and time that genuinely suits you. Then and only then, can you enquire if we have any on the day availability. We do not answer any clients enquiring who does not have a pre-booking online. We have done this for many years and those types of enquiries often lead to being a waste of time ie no booking.
If you are serious, pre-book, then ask us and who knows, sometimes you might get lucky, in that one of our urgent slots, might just still be available. Additionally, sometimes our reader will remain back to accommodate genuinely urgent services. But they must be genuinely urgent.
As a rule of thumb, the booking system gets booked out most days, overnight. So even though it may appear to have spaces when you look the night before, it is often filled by 10am with email readings, clients who are on plans that include services, reschedules and so forth. This is 1 of the reasons we have a 6hr block on our bookings. It allows us a chance each morning to slot in necessary offline bookings ie email readings, clients on plans, people with the inability to use the online system. It also gives us a chance to allow team members to be available and to know what their day is going to look like etc.
Manual Bookings, some exceptions: In the scenario, where say, an elderly client or client with a disability requires us to manually book them in and take a payment over the phone, they will still be required to sign our contract/ terms and conditions etc, prior to your service. This can be done via email or in person, if manually booking.
If you know you are requiring a reading, then please pre-book your service rather than asking us on the day. Again, we will not respond to questions about what is available, unless you have a pre-booking.
If you have any questions pertaining to our services, please email or text us any time. Text messages are preferred for team members who have hearing impairment and disabilities.
Thank you!
BeWitchy
